In these instances, if you have live critters, animal control or an exterminator will need to be called out to take care of the problem. Make sure your service person follows CA code and does not install any mesh smaller than 5/8″ to deter future pests and/or intruders. If there are no live critters (once an exterminator has neutralized the hive, or animals have left/been removed), we can sweep the chimney to try and remove any birds nests or bee hives. That being said, we are not able to remove honey. Whatever comes off on our brushes is the most we can remove. It can be quite a sticky situation!