• What is a refractory panel?

    Refractories are an important part of a prefabricated metal fireplace system that protect the sheetmetal walls of a fireplace. These can be damaged by overuse or overfiring the fireplace, or logs hitting the rear of the fireplace, etc. According to all manufacturers, if they have hairline cracking, they are still doing their job, so no need to replace them.

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  • How did my chimney become disconnected?

    There are many reasons this can happen. At times, it could be a construction defect, or installer error. Other times, the flue may have shifted in an earthquake, or a metal strap supporting a bend in the system could have failed. There are also instances where a chimney sweep unfamiliar with prefabricated metal fireplace systems may have disconnected the flue in the process of cleaning the flue, or removing the cap. In any of these cases, we are extremely knowledgeable and trained in repairs for getting your fireplace back to how it was intended.

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  • What is a chase cover?

    A chase cover is a part of a prefabricated metal fireplace system that covers the top of the chimney chase. Imagine an upside down cookie sheet with a hole in the middle. This protects your chase construction from water intrusion. Many times chase covers are installed in such a way that allows water to pool, eventually causing the cover to rust through. It also happens just being near the coast in salty air. We can replace these parts and install them properly to allow the water to run off, and alleviate some that possibility for rust damage.

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