• How messy is a chimney sweep?

    Well that’s very good question. The answer is not at all! Our equipment has multiple filters to catch all of the fine particles coming from your chimney. We also cover up our entire workspace. There is no need to worry about clouds of soot, or muddy footprints left in your home. We will treat it like our own.

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  • Why does the cost for a chimney sweep vary so much between companies?

    The cost of a chimney sweep will vary by experience. A company who is certified will typically charge more for their services because they have been tested and passed qualifying exams that keep them up to date on relevant issues and code compliance.

    In addition, some companies are licensed contractors and carry full liability insurance. There are only a few that carry these additional credentials and it is important to verify certifications, credentials, and licenses. This information can, in most cases, be verified on the internet.

    Here at Burnie Fireplace Services, we find it extremely important to be knowledgable and apprised of all the current codes and requirements pertaining to fireplaces. These codes are in place for your protection and for the safety of your family. We absolutely have your peace and comfort in mind.

    There is no regulation in the hearth industry holding chimney sweeps and other fireplace technicians to any standard. The industry has found a way to separate out those who desire to provide knowledgeable service to their customers. Being certified is one way to determine who has at least attempted to service their customers professionally and with fireplace knowledge to back it up.

    In every industry, there are many companies who may charge less for an initial service call or inspection, and in turn make up for it on the repair end. We do not ever recommend repairs if they are not needed. Period. We always suggest that you save yourself some money if possible and not do things that aren’t necessary. We are a family run company and can appreciate the value of being frugal but not being cheap. There is a difference!

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  • Will you go on my roof?

    Yes. In order to fully inspect your fireplace system, we must access the top as well. If your fireplace is serviced without having the top inspected, we would be doing you a disservice. There are many things we look for to make sure your fireplace is up to par, and not in need of repair. None of them should be overlooked if at all possible. There are some situations in which we may refer you to another local fireplace technician if we feel we would not be able to adequately service your fireplace.

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